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Service

RFID AMC & Maintenance Services

Preventive RF Recalibration, Antenna Re-alignment, Firmware Upgrades & SLA Spares

Timeline
1–3 Year Annual Contracts
Investment
Starts from ₹35,000 / year / facility
Inquire & Request Proposal → WhatsApp Architecture Desk

Overview

Industrial warehouses and factories are dynamic environments where forklifts bump antennas, cables wear, and RF noise patterns change. Our comprehensive RFID AMC services guarantee 99.9% system uptime.

We provide scheduled quarterly preventive maintenance visits (RF recalibration, antenna beam re-alignment, firmware patching, cable impedance testing) alongside emergency on-site breakdown support and advance hardware replacement guarantees.

What you get

  • Quarterly on-site preventive maintenance and antenna recalibration visits
  • Advance hardware replacement guarantee for readers and handhelds
  • Remote real-time telemetry monitoring for reader temperature and connection health
  • Priority 4-hour on-site breakdown response SLA in metro regions
  • Free regular firmware, security patches, and middleware updates
  • Dedicated senior RF support engineer assigned to your account
RFID Annual Maintenance Contracts AMC and System Tuning

Guaranteed 99.9% Uptime & Advance Spares

Prevent costly dock door shutdowns with regular RF recalibration, telemetry health checks, and advance buffer spares.

  • 99.9%

    System Uptime

  • <4 Hours

    Metro SLA Response

  • Included

    Buffer Spares

How we work

  1. 1

    Baseline Audit & Inventory Log

    We inspect existing reader firmware, coaxial cabling, and antenna gain levels.

  2. 2

    Scheduled Quarterly Recalibration

    Our engineers perform scheduled quarterly visits to clean, tighten, and recalibrate equipment.

  3. 3

    Real-Time Telemetry & Alerting

    Our cloud dashboard continuously monitors reader connectivity and triggers alerts for any drops.

  4. 4

    Rapid Spare Dispatch & Repair

    In case of hardware failure, we dispatch pre-configured replacement units within your SLA window.

Frequently asked questions

What happens if a fixed reader fails during a critical shipping shift?
Under our Premium AMC SLA, we provide guaranteed 4-hour remote diagnostic response, standby hot-swap hardware replacement from our regional hubs, and on-site engineer dispatch.
Can you take over AMC for an RFID system installed by another vendor?
Yes. We perform an initial diagnostic audit and system health survey to benchmark existing hardware condition, retune reader frequencies, and onboard legacy hardware onto our structured maintenance plan.
What preventive maintenance activities are conducted during scheduled visits?
Our technicians inspect physical antenna alignment, clean optical sensors, verify RF power calibration, upgrade firmware, test network failover buffers, and audit tag read rates across all portals.
What are the standard response time SLAs for on-site emergency support?
We offer tiered SLAs ranging from 4-hour on-site response in major metros (NCR, Mumbai, Bangalore) to next-business-day on-site support across tier-2 industrial clusters.
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